FAQ's
The Edmonton Elks Football Club online 50/50 Raffle, presented by James H Brown is BACK! This exciting online 50/50 raffle will give fans another chance to Win Big during every Edmonton Elks Home and Away Game, while supporting important charitable endeavors in our community.
1. How do I buy 50/50?
Purchase 50/50 tickets in person at Edmonton Elks home games in the 2024 season from a seller in a green apron or purchase online at https://www.goelks.com/50-50/.
2. Who is eligible to buy Elks 50/50?
The Raffle is open to all persons who are located in the Province of Alberta when purchasing tickets online. Ticket purchasers must be 18 years of age or older. Employees of the Service Provider, the Edmonton Elks including its Board of Directors and Officers, employees and contractors employed by the Edmonton Elks and members of their immediate family (defined as mother, father, brother, sister, son, daughter, husband or wife) are NOT eligible to participate (defined as purchase tickets or receive prizes) in the 50/50 Raffle. In addition, volunteers who are helping sell Tickets in Venue during that 50/50 Raffle Event will NOT be eligible to participate in the 50/50 Raffle for that 50/50 Raffle Event.
3. Can I transfer my ticket to someone else?
Ticket purchasers may not transfer their tickets to anyone else prior to claiming the prize.
4. Can I get a refund?
No Refunds. All ticket sales are final. There will be no refunds issued to anyone for any reason. All tickets purchased and for which the raffle numbers on those respective tickets are entered into the draw cannot be refunded, including if a ticket purchaser made an error in selecting the amount of tickets they desire to purchase.
5. When is the winning number drawn?
After Sales have been closed, the draw shall take place and be announced no later than 11:59 PM on the last day of the 50/50 Raffle Event.
6. When can I purchase?
Tickets will be available for purchase starting at 9:00 AM MST on the first day of the 50/50 Raffle Event. Sales will close at 10:00 PM MST on the last day of the 50/50 Raffle Event.
7. I think I have the winning ticket? How do I claim?
The holder of the ticket containing the winning raffle number for the 50/50 Raffle will have until 3:00 PM MST 4 business days from the time of the announcement of the winning jackpot raffle number for the 50/50 Raffle to present the ticket containing the winning raffle number to the Edmonton Elks. If the winner has not come forward within 2 business days from the time of the announcement of the winning jackpot raffle number for the 50/50 Raffle, the Edmonton Elks will use the email and/or phone number if provided by the ticket purchaser to try to contact them.
The holder of the ticket containing the winning raffle number may claim their prize by contacting the 50/50 office at 5050@goelks.com and forwarding their purchase e-mail and a copy of their government issued photo identification and address or present their purchased ticket to the Edmonton Elks. The name on the government issued photo identification must match the name that was used to purchase the ticket.
Please note that we are unable to respond to telephone or in-person inquiries.
Thank you for understanding.